- Bruce's Specialty Auto
Great quick and friendly service!
Bruce got us right in. There was a warranty he honored. They had the job done in no time, and now our vehicle is working perfectly. They are very honest and have great prices and do fabulous work. We are always very pleased with the excellent work done on our vehicles at Bruce's Specialty Auto.
An anonymous customer
Excellent service. I stopped in to make an appointment for an oil change and was fortunate enough to be fit in right then. The wait was short, the conversation enjoyable.
I have taken my car to Bruce's Auto for years now and wouldn't go anywhere else and would recommend them to everyone!!
Bruce is always straight up, honest and willing to accommodate my busy schedule!
Olympic Spray S
Bruce has been verycooperative in repairing our vehicles. A bit Pricy but good. John
Mary Flo B
Bruce is always pleasant and more importantly is very knowledgeable. Explains what is needed and why> Overall very satisfied with the office, the mechanic and the service.
Always friendly service. My cars continue to run well much to the credit of the care provided by Bruce's Specialty Auto. Thanks for years of great service for me and my family.
Great crew and office personnel. Timely work. I feel 'taken care of'.
Have taken our cars to Bruce's for many years. Have always had good service and will continure to take them there.
Always good service and also dependable.
Great service in a timely manner, courteous and skillful staff. Would recommend to anyone
Felt welcomed the minute I came in the door. Short wait for service completion. VERY pleased with the billing charges.
I would like to thank Bruce for taking extra time to find the right problems and fixing them on the VW Van. I reccomend his servive to others.
Efficient as always.
Great Job to the folks at Bruces! I appreciate the hard work of everyone there!
Thank You, always! You have saved me so many times. The new plug wires did the trick!
Took the car but explained they were busy. Explained everything and gave a price on the possible outcome. Bruce called back as agreed and explained a delay of one day. Car was repaired as agreed at a reasonable price. Just getting to know the shop.
Bruce's Specialty Auto did a fine job on a cooling system flush last week. I was able to deliver the vehicle to the business in the morning, and arrange to pick it up after hours that same day. Estimate was accurate.
I have trusted Bruce to take care of my classic VW van since he opened his shop many years ago. His service has always been exempilary. The archived computer history he keeps on your vehicle has always been a great tool for keeping maintenance schedules in tune with driving dependablility.
Everything went fine. My car is smiling. I am smiling.
Always pleased with the service and customer care. I'll be back.
Excellent. Had no reason to fault for anything. The wait was short, the job efficent. Good team.
Bruce... Engine noise is worse.....
Bruce is very good with Toyota's and my truck is running great.
Love these guys!! They are so easy to work with. I am so impressed that they treat their customers so well... Not take advantage of a single female that "may not know." Bruce's will get ALL of my business!!
I would recommend Bruces Auto to anyone needing a trust worthy mechanic. They went above and behind this time as always. I take my personal car as well as all my company cars to him for repair work.
It is my fault for not heading out to Seattle when my VW was not finished as Jake said it would be at 10:00 ish. Missing the ferry and my appointment. The frustrating thing for me was being lead to the understanding that it would be ready then almost ready they are test driving it to finely being on my way. The drive was wonderful knowing that my VW was humming down the road frustrated for missing an appointment that could have helped me recoup some if not all that I had just paid out. Oh well today will be better.
My 82 VW Vanagan has some difficult problems that were professionally handled. I am very well informed on the condition of my engine. They were merciful on how much I was charged and I know the next step to take if my engine gives me more problems without spending a fortune for nothing. I highly recomend this business.
An anonymous customer
Always excellent customer service and quality workmanship. Would recommend for any and all car needs. Honesty & Integrity!
I appreciated Jake giving me calls with updates and choses on what I want him to do with the car. I think it was well worth the $292. Thanks for the good work.
I wished we could clone Jake and his crew and put a shop in West Seattle. Very, very honest and atually, beyond words. When I finished college this was the type of shop I wanted to open. Women wouldn't feel intimidated or ridiculed for asking a question and the shop staff explains repairs in common terms. If fact, we are so please with this shop, we are bringing our cars back for all other service, even if it is a day trip.
We recently moved back to town and took our Subaru to Bruce's for an oil change and brake check. I was impressed with the turn around, and even more impressed with the time that Jake took to explain recommended repairs to me. Excellent service all the way around.
great great great great great great great great
After my jeep was towed into Bruce's they were able to get it back to me by a very reasonable amount of time at the end of the day. Had all the fluids replaced (surprising how expensive that can be!) and was so glad I hadn't damaged jeep driving it up Morris Creek hill with ailing water pump. It did explode. Very dramatic. Bruce running after me with print out of bill as printer was unco-operative. But all was well and excellent help.
Bruce and his excellent, efficient crew are thorough but do their very best to provide service and repairs as they are necessary with easy to understand information. There is no 'bill padding' and this is very much appreciated and builds loyalty and trust in their clientele.
Very fast and reliable service. Thanks for taking care of my vehicle problems.
I had a squeaky rear rotary brake which squealed every time I backed up. People were staring though it was good warning signal to run for their lives. Thought it was just brake pads as another outfit had offered to just replace those, but Bruce's explained that the problem still might remain and not a good idea as work to get off would be more or less the same. So both rear rotaries on my 1983 Mercedes had to be replace. I was in and out in one hour as they put two mechanics on it.s As before Jake knows his stuff and seems an able dealer as they say in Ireland... Now if I can just get them to return my call about my jeep which is leaking a white viscus fluid. My brother says it is not from break or transmission so I am limping around. He says water pump. Now I see why so many people with busted cars just appear there. Phone is not really a priority...This is only second time this has happened to me though. Maybe others have better experience re phone. But I'd give them top marks on this last round. You bet! Best help I have had in Pt. Angeles in years.
A pleasure as always, you worked in me on short notice and provided prompt couteous service.
I've been going to Bruce's for several years now, and they always find a way to work me into their schedule. I like getting my oil changed at Bruce's because they check over my vehicle and trouble shoot for anything that needs fixing, so my vehicle is safe. Bruce has a good sense about what is necessary and what is NOT needed, and never tries to sell me anything I don't need.
I am from out of town, but you squeezed me in an an emergency situation,found the problem in short order, and sent me off with more meaningful information that I could have expected. I really appreciates it!
Explained everything. Knows the car and solved the problem. Did not feel that unnecessary work was being done.
I had time on a rainy morning so I called Bruce's. They were able to get me in, and the work was done in an hour.
I'm always happy to bring my car to Bruces. Along with always taking care of any problems my vehicle may have, I'm always entertained by the staff. Nine years and still happy!
I took my car in last week... the 14th of June for an oil change. Planned on picking it up between 4:30 and 5 pm. My plans got completely changed and I called them and told them I needed my car no later than 2 pm. I got there about 1:40 and it was ready to go!! I REALLY appreciate the service I receive when I go to Bruce's. They are very fair and always explain everything in plain english so I know what is going on with my car. Thank you Bruce's!!
An anonymous customer
They work fast and take great care of their customers. I highly reccommend their service.
My experience was awesome as usual. Bruce's is the only place I will take my truck for repairs.
Over the years I've tried a few of the auto repair shops on the Peninsula with poor results and shocking prices. I had become very discouraged when faced with mechanical problems. I was referred to Bruces from two different sources and had an amazing experience in both customer care and most importantly engine repairs. An annoying tick that survived a previous, and extremely expensive tune up, has now been cured during the course of a basic tune up at Bruce's. Their approach to diagnosis was exactly as they said it would be as was their final bill. No surprises. The old truck is running better than it has since I bought it and I am even saving on gas expenses now. Thanks to Jake and crew. You guys truly are the Best !
An anonymous customer
I have had the best experience with Bruce's Auto. They are always very accomadating, quick, and generally conerned with the quality of your car and your pocketbook. They have gone out of their way to make sure I take care of the things on my car that are necessary and have searched to find the affordable solution. Something that most other places do not do. I took my car in yesterday and asked about new tires, and today they called with several solutions that I could choose, and set up an appointment for me at another establishment and made sure that I was taken care of. Great service, and excellent results.
Very polite, considerate, informative,and helpful about costs,labor, times and appointments. I would recommend Bruce's Specialty Auto,Inc to everyone who has a auto repair problem. In fact I have done this before my last repair.
Knowledgeable, helpful and great at drawing diagrams to highlight the problem! Took longer than anticipated but they worked overtime to get it done on a Friday night! That is appreciated. barbw
My experience was great! It was my first time visit and they took great care of me and even took my $15.00 coupon. Thanx Guys
New to town, I had no idea who to trust when my car was in need of a major repair (catalytic converter). After researching my options on the internet, I began to make phone calls to the various mechanics. Bruce's provided the time, the knowledge, a few options, and seemed genuinely interested in taking the least expensive approach to diagnose the issue. In the next 3 days, with my car in their hands, their communication was frequent and their willingness to work within my budget seemed a standard level of service for them, offered to every customer. Everyone was very polite and made me seem a priority. They went above and beyond to explain the issues and the options I had to fix them in layman's terms - a very important skill in my book. I highly recommend Bruce's and know with absolute certainty that I will rely on their services as long as I am living on the peninsula.
Very honest and upfront Bob
Bruce has serviceed my classic 78 VW camper van since he opened his shop. i definately would not trust any one else with my pride and job.
I highly recommend Bruce's Specialty Auto in Port Angeles, WA. They gave me great service on my car.
The staff at Bruce's (including Bruce himself) were amazingly helpful, professional, and kind. I went in for a quick break check as I heard some squeaking. I was scheduled immediately for same day within an an hour of my call. I was attended to by Jake who was very thorough in his explanations about the vehicle. I highly recommend this local shop for you auto repair needs!
I would recommend Bruce to anyone looking for an honest highly competent mechanic. I have been going to him for 14 yrs. and have had consistent excellence!
I've been going to Bruce for about 6 years, and both Bruce and his staff are friendly and professional. He takes the time to explain what needs to be done with my truck, and as a woman, I have always felt respected an never ripped off. He is also really accommodating about those last minute oil changes, and if you need to drop off your vehicle after hours, there is a dropbox for keys. And.... he has WiFi!
Bruce always has a pleasant presence and my oil change was done quickly & with minimal fuss, as I only called that morning to get in. There was a newspaper to read, and a stack of magazines, so I happily read them all.
As always, I had a great experience. You are very honest. I never have to worry that you are going to gouge me or throw in charges that unecessary. Your work is also exemplary.
Rob & Dianne O
Asked before making all recommended dealer suggestions
No surprises on estimated cost
An anonymous customer
Bruce and his team have coninued to do a great, speedy and thorough job. Highly recommend!
An anonymous customer
I was able to get an appointment for the next day. They were friendly and actually came in under the estimate. I will definitely take my vehicle back there next time I need something done.
I needed some work done on my 4-Runner pretty quickly. Bruce got me in the same day and had the work done by the end of the day. I am very lucky that I have found such an honest and hard-working mechanic. I will not go anywhere else!
Bruce has maintained and repaired my vehicles for over a decade now, and he has consistently managed to assess the problems with my vehicles and save me unnecessary repair work, parts, and cost. Recently, he brought to my attention that my 4 wheel drive Subaru was capable of attaining better gas mileage with the installation of a simple fuse which enabled it to operate with front drive only. It also prevents future differential/drive train wear and tear. His service is above and beyond what I have experienced from any other automotive shop. Pass it on!
Merry Christmas It's your car now, so you decide what it needs, So Merry Xmas & Happy New Year. When I get another vehicle I will keep you in mind when it needs service. David Michelson
I have taken my prize 1978 VW van to Bruce for service from the first day he opened his shop. I have always received honest and professional service from Bruce and his dependable staff.
Great job, great work!! They really know what they are doing and I'll go back to them every time I need work on my truck.
I stopped in on 12/09/11 re some grinding that had started the day before in the L front. Bruce and his mechanic addressed the problem and ordered the needed parts. The work is set to be done next week, Thanks for your prompt and professional attention to my problem. As always, your service is appreciated.